Lisa McInnes-Smith

Lead, Follow, or Get Out of the Way

Audience members will recognize how their decisions to lead or follow have a large impact on the productivity of the team and organization. This humorous and compelling presentation will show your people that leadership is not a title or position but something that we all participate in.  Every organization depends on the quality and depth of its leaders. The best leaders are self-aware, clear in purpose, courageous and decisive – all attributes of an individual’s spirit and all learnable! This dynamic presentation takes your audience into a deeper understanding of the significant role that they play in the team.  All great leaders have good followers; followers that aspire to one day become great leaders.  In an uplifting, humorous & interactive presentation Lisa covers:

• How to be inspiring
• The attributes that will make you worth following as well as how to grow the most important leadership qualities
• How to create an environment where people can thrive and fast track their

Sticky Teams: The art of building great teams

This program is for any company that needs better teamwork, a healthier culture or improved staff engagement. It impacts sales teams, leadership teams and technical teams. It leaves people feeling empowered and united. Most teams have more potential and capacity than they demonstrate. This presentation focuses on helping people to become effective team players by helping each other to willingly shift their behaviour, habits and results.Lisa demonstrates how team members can inspire others to deliver long-term positive outcomes. She helps individuals to utilise the two most important forms of feedback to multiply their own effectiveness and release the talents of those around them. 

Key Takeaways:

• How to build a culture of connection, co-operation and excellence and bring clarity to the team’s purpose
• Increase team energy, engagement and interaction and raise team performance by capitalising on strengths

Up Your Capacity: How to Raise Your Performance, Your Thinking and Your Results

In this presentation audience members will recognise and adopt the habits and actions that positively influence and shape their thinking, their expectations and their performance. Lisa McInnes-Smith is an expert at helping people increase their capacity and transform their personal performance.Setting people on a strategic pathway of continuous improvement, Lisa helps identify what energises, engages, inspires and motivates individuals, while also pointing out what robs, deflates and saps their energy. In this up-lifting, fun-filled presentation Lisa will help raise the desire to step up and tackle the tasks that take us to the next level of achievement. 

Key Takeaways:

• The power of full engagement for creating personal and professional satisfaction and helping individuals to recognize the contribution they make to the company & what it means to perform at your maximum capacity
• The skills for better communication and how to generate supportive feedback and turn it into better performance

Empowering Women to Lead: Building influence and capacity

Most women have more potential and capacity than they currently use. This is the space where Lisa thrives. She inspires women to pursue significant goals, utilise their strengths and increase their capacity. Lisa helps women adapt their behaviour, their habits and their outcomes to achieve goals that matter.Some of the key attributes of significant leaders are energy, passion, commitment and vision. When you add creativity, connection, empathy and integrity –many strong female traits – there exists greater potential for strong and healthy corporate communities. Lisa McInnes-Smith is on a mission to help women build significant careers and communities. In this Session you can expect these outcomes:

Key Takeaways:

• Improved teamwork, transparency, connection and communication with colleagues
• Increased confidence to lead and greater consistency in delivering results

A Culture You Can Count On: Building A Brilliant Customer Experience

When building customer relationships no comment is trivial and no moment should be wasted. In fact, every word counts! Success can be measured one interaction at a time as relationships are the key to our ongoing success. The way we communicate and connect significantly influences our effectiveness and overall personal performance. The quality of our conversations and our ability to influence others directly impacts our bottom line, and effective communicators make great team players and valuable team leaders. Confidence and competence in effective communication are learned skills.This high-energy, fun session will help your people build a culture where everyone can be counted on to create a brilliant customer experience.

Key takeaways:

• How to be a centre of encouragement and continual improvement
• How to identify and turn around behaviours that undermine company success
• How to add your extra to the ordinary daily activities and deliver an extraordinary experience